Saturday, February 14, 2009

'Twitter could kill your business' - web guru poses tough questions for social media users

It is easy to assume that Twitter and other social media platforms are a business necessity - rather than a business nicety - and fellow blogger, twitterer and prominent web guru Graham Jones has warned that businesses wasting time on such websites could destroy their businesses.

You can read what Graham Jones wrote by clicking here - and we were moved to comment to agree with his warning. It is true, social media can be a time hungry beast - but if you satisfy its craving with the sugar-fuelled equivalent of junk food then you will surely crash and burn. You have to be way smarter than that and as Graham says, knowing what your target audience look at online is key.

This is not really new was much as it is a timely reminder - target has always been King.

Let me explain how Morgan PR does it. We blog, twitter and are well LinkedIn (only ever did facebook as a personal thing, and ecademy was only a flirtation and bursting with spam-like people who do not know me but behave like they do!) and are very careful how we use each and only as part of a coherent marketing strategy.

In its simplest terms we use these tools to populate our permission marketing database - the members of which get our monthly newsletter. All the time we strive to offer them enough value that they continue to grant us permission and over time many become convinced of our considerable expertise and they become customers.

All this is done with analytics that show when you are doing it right and allow you to adjust your approach if you are making mistakes.

We have clients who found our blog on Google, or perhaps went to our website first. Or they Twittered with us or LinkedIn... then, in different journey times, they migrate across to become clients.

Of course, we don't just exist in cyberspace and many people follow us online after encountering us in the real world.

If you are in public relations or marketing, like us, competency in the social media people are discovering is in itself a terrific way to leverage the relationship and can ensure you are able to help more people than ever before - and in the difficult economic times we currently face, that is so vitally important.

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